ABOUT US
Protective Hands Home Care knows how important it is to find the right person for yourself, or your loved one. There can be so many things to consider: personality, reliability, how well they perform tasks, whether that person gets along with you and your family. Sometimes it can be overwhelming to know where to begin.
At Protective Hands Home Care, we make this easy for you by offering you and or your loved ones professional and well trained carers.
Our growing network of qualified carers provide a range of services – from personal care to transport, housekeeping, and community engagement.
Finding the right carer is as simple as contacting us to arrange a time to discuss your specific needs and we will provide the right carer for you.
Vision
We see a future where every person we touch experiences a life filled with dignity, independence, and a profound sense of belonging. Our dedicated caregivers, driven by compassion and expertise, are the architects of this vision, creating homes that are not just places to live but places to flourish.
We are on a mission to redefine home care. We aim to be the trusted partner for our clients and their families, guiding them towards a life of grace and fulfillment. At Protective Hands Home Care, we envision a world where aging is a celebration of life, and we are honored to lead the way.”
Core Values
Compassion
We approach every client with empathy, understanding and a genuine desire to improve their quality of life.
Dignity and Respect
We treat every individual with the utmost respect and dignity, recognizing their unique preferences and needs
Communication
We believe in open and transparent communication, both with our clients and within our team, to ensure everyone is informed and involved in the care process.
Professionalism
We conduct ourselves in the highest level of professionalism, adhering to ethical standards and maintaining confidentiality.
Teamwork
We value collaboration and teamwork, recognizing that together we can provide the best care possible.
Safety
We prioritize the safety and well-being of our clients and staff implementing rigorous safety measures and protocols.
Flexibility
We understand that each client’s needs are unique, and we are flexible in tailoring our services to meet those individual needs.
Mission Statement
Our Mission at Protective Hands Home Care is to Empower Seniors and Individuals with Disabilities to Live Life to the Fullest in the Comfort of Their Homes.
We are dedicated to providing exceptional in-home care that promotes independence, dignity, and a sense of belonging. Our compassionate and highly trained caregivers work tirelessly to create a warm and nurturing environment for our clients, where their physical, emotional, and social needs are met with the utmost care and respect.
With a commitment to integrity, professionalism, and a deep sense of empathy, we strive to make a positive impact on the lives of those we serve. At Protective Hands Home Care Inc, we believe that every individual deserves the opportunity to age gracefully and enjoy a high quality of life, and we are here to make that vision a reality.”
What We Do
Our service is delivered with the expertise, kindness, and respect you deserve, we’ll work with you to create a personalised care plan that suits your needs and interests. Most of our services are available 24 hours a day, 7 days a week.
Special Needs Care
We understand that clients may have special needs – Autism, ADHD, Down Syndrome etc. We can provide carers who understands your specific needs and are well trained/experienced to support and care for you while maintaining your dignity and promoting your wellbeing.
Companion Care
Our companion care allows you to maintain a sense of independence and dignity while enabling you to stay safe in the familiar surroundings of your home. When choosing to age at home, companionship and social interaction are crucial to staying healthy. Companionship is just as important as assisting with housekeeping, medication reminders and other needs that you may have. We know an incredible benefit that a little walk and a little talk can have, and Protective Hands Home Care can be there for you when help is needed.
Respite
Respite care is about helping you maintain a healthy balance so that you can continue to enjoy your own quality of life. Respite care is a transferable service which means that it can be provided at home, in a seniors’ retirement community or a long-term care facility. Respite care means someone else will step in to fulfill your responsibilities. It is the next best thing to you being there. Respite care is provided in the family home or community outing. This service is provided 24 hours a day 7 days a week. All routines are followed under the parent’s/guardian instruction.
Safe Care at Home
Protective Hands Home Care offers a range of flexible services covering home care and assistance. This is aimed at keeping you living independently. We achieve these goals by helping you or your loved ones with all the personal care and household tasks at the comfort of your home.
Senior Care
At Protective Hands Home Care, we understand that sometimes, it can be a challenge for seniors to handle day-to-day tasks such as preparing meals, bathing or dressing themselves. Our carers can help them as little or as much as they need, while giving them the freedom to feel like themselves again. Also, we can provide them with safety supervision and companionship.
House Keeping/Making
Whether it’s cooking, cleaning or running errands, let us provide the home assistance while you enjoy life! Since we’re all creatures of habit, we’ll respect the way you want to do things, as it’s your home. We’re just there to lend a handle.
Non-Senior Care
Others who are adults, youth or children (all ages) who have mobility limitations, medically fragile or require any form of intermittent assistance with their health or otherwise, we are able to provide carers can provide necessary support/assistance.
Community Engagement/Transportation
At Protective Hands Home Care, we think our clients’ care and support should extend beyond the home and where possible, we like to get our clients out and about in the local community. Whether it’s a trip to the coffee shop, doctor’s appointment, hairdressers or a family engagement/get together, we can help our clients to continue living an active and healthy lifestyle by providing necessary care and arranging suitable transportation for them.
Personal Care
Personal care can include bathing, showering, diaper change, toileting, dressing, brushing teeth, light house keeping, feeding, etc.
Frequently Asked Questions
What is home care?
According to the Canadian Home Care Association home care is defined as an integrated “array of services, provided in the home and community setting, that encompass health promotion and teaching, curative intervention, end of life care, rehabilitation, support and maintenance, social adaptation and integration, and support for the family caregiver”.
What happens if a caregiver gets injured while in my home?
All employees are covered by workplace insurance, in case of an accident or injury while working in a client’s home. You don’t have to worry about covering any out of work expenses.
How are your caregivers screened?
Our screening process is very thorough to ensure all of our caregivers are a good match with our company. We perform a vulnerable sector criminal record check, reference checks, and we require specific certifications based on the position.
How do you know what I need?
The initial in-home assessment allows you to tell us what you need. You then have the opportunity to ask for input from our experienced home care professionals, who are happy to guide you to find the best solutions for your situation.
Who needs home care?
Anyone who feels that their time would be better spent on the things they enjoy instead of struggling through tasks they find difficult. This could be a senior who is tired of doing the vacuuming, someone who needs some assistance getting dressed in the morning so they can go out and enjoy their day, or someone caring for a loved one that needs a few hours off to do something for themselves. Home care services are flexible to meet the very personal needs of each individual.
Why choose home care over a retirement home or long-term care?
Although each option has its pros and cons, home care is well suited for people who want complete flexibility in the services they choose. Home care services are available wherever you are, so this allows you to stay where you are most comfortable. Home care can be financially sensible for seniors who own their homes. In-home support allows you to decide how much care you need, and when you need it, leaving you in control. Home care can also be provided in a retirement home or long-term care facility if additional one-on-one care is required.
Are your caregivers bonded and insured?
Yes, absolutely.
Are your services conflicting with the government?
No. Our services begin where the government funded home care program ends, and we work in collaboration with them.